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Cingular Wireless Ringtone FAQ
Do you have a question about how to use ringtones with your Cingular phone? Check out the list of frequently asked questions below! The answer is probably there!
Which phones can receive downloadable ringtones and graphics?
Our Compatible Phones page lists each phone that can download
ringtones and graphics.
How can I find out what my wireless phone model is?
The easiest way is to turn your wireless phone off, remove its battery cover, and read the label.
Your wireless phone model number should be listed on that label.
How many ringtones and graphics can I download to my phone?
The number of downloads you can store varies by model and manufacturer. Please visit your phone
manufacturer's Web site or consult your phone's user manual. You can purchase new downloads and
replace older ones that you have bought. However, once you make a replacement, you will have to
re-purchase it if you'd like to use it again.
If I need to replace or wish to upgrade my phone, how can I transfer my ringtones and graphics?
Unfortunately, you can't. You'll need to download and repurchase any ringtones and graphics for your new phone.
Downloads are nontransferable.
What is a ringtone?
A ringtone is a tune that plays when your phone is receiving a call. Ringtones allow you to
personalize the way your phone rings.
What are the different types of ringtones?
Cingular offers three main types of ringtones: monophonic, polyphonic, and Super Tone. Your
phone model determines which type will work.
Monophonic ringtones play one note at a time.
Polyphonic ringtones play multiple notes at a time.
Real/Super Tones ringtones offer true sound playback.
What do I need in order to receive ringtones on my phone?
A ringtone-capable phone. Our
Compatible Phones page lists each phone that can
download ringtones.
Can I listen to a ringtone before I buy it?
Yes. To listen to a ringtone on Cingular's site before you buy it, just click the Hear button next to the
ringtone you'd like to sample. You will need a soundcard and speakers on your PC to listen to ringtones.
How do I assign different ringtones to different callers?
You can only assign different ringtones to contacts you have stored in your address book on your phone. The steps to assign different
ringtones vary by phone make and model. Check your phone's manual for specific instructions.
What are graphics?
Graphics are downloadable pictures that can be used on your wireless phone as screensavers, caller
ID logos, and more.
What do I need in order to receive graphics on my phone?
A graphics-capable phone. Our
Compatible Phones page lists each phone that can download graphics.
What is Image Composer?
With Image Composer, you can upload, customize, and download your personal photos and graphics from your
PC directly to your wireless phone. You can also send these pictures to a friend's phone.
What is the cost for downloading ringtones and graphics?
All ringtones and graphics are charged as a one-time fee. Once you download them, they're yours for
an unlimited time. You will also be charged for the number of kilobytes or minutes used for the download.
How do I pay for ringtones and graphics?
Ringtones and graphics are charged using Cingular DirectBill and appear on your monthly Cingular bill.
You will be charged when the download is purchased and cannot receive a refund if you choose to delete or
replace it from your phone.
How do I download ringtones and graphics?
There are several ways to access ringtones:
- Online: There are several choices for providers in addition to Cingular.
Jamster! - Best known for the Crazy Frog ringtone, but you'll find many top artists listed here.
UnlimitedRingtones.com - Nice selection from a variety of artists.
Flycell - Thsi site has not only a good selection of ringtones, but also provides horoscopes.
DadaMobile - Not only the top artists, but lots of games and wallpapers.Go to
If you chooose Cingular, online you can go to Ringtones & Graphics.
Find a title, then select Buy. Enter your information. The download will be sent to your phone
and charges will appear on your monthly bill.
- Cingular via Phone via MEdia Net: Access the wireless Internet on your wireless phone.
Select Ringtones or Graphics, then pick a title. Download will be sent to your phone. Charges will
appear on your monthly bill.
- Phone via Text Messaging: Create a text message on your wireless phone.
Type "ring" followed by a space, and then the download code. Send the message to 151. Download
will be sent to your phone. Charges will appear on your monthly bill.
Can prepaid customers download ringtones and games?
Yes, as long as you have a phone that is compatible.
What should I do when the download arrives on my wireless phone?
The actual prompts may vary by phone model. Usually, when you receive a ringtone or graphic on your phone,
you will be prompted to save, listen/view, or discard the download. If you want to use the download as the
default, you will need change your settings. For ringtones, this may be in either the Profiles or My Sounds
menus of your phone. For graphics, this may be in either the Images or My Pictures menu.
Why hasn't my ringtone or graphic arrived yet?
Normally, a message sent to your wireless phone should be delivered in a few moments, but occasionally
system delays may cause it to take a few minutes longer. If after 30 minutes, you still have not received
your ringtone or graphic, please verify the following information:
You are a current Cingular customer.
You have subscribed to Text Messaging (to receive monophonic ringtones) or
Text Messaging and MEdia Net (to receive graphics, polyphonic ringtones, or Super Tones).
You have a ringtone- or graphics-capable wireless phone.
If you still are experiencing delays, contact Customer Care at 1-866-CINGULAR or dial 611 from your
wireless phone.
What is Cingular DirectBill?
This service lets Cingular customers purchase products from Cingular-preferred merchants—and
conveniently charges the purchases to their monthly Cingular bill.
Do I need to register for Cingular DirectBill to purchase ringtones or graphics?
If you purchase downloads online, you will need a DirectBill Cingular ID and password. If you buy ringtones
and graphics with your phone, Cingular ID and password are not needed.
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| Top 10 Urban Ringtones |
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| 1. Mariah Carey "We Belong Together" |
Real Tone
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| 2. Bow Wow "Let Me Hold You" |
Real Tone
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| | 3. Fantasia "Free Yourself" |
Real Tone
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| | 4. Bobby Valentino "Slow Down" |
Real Tone
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| | 5. Destiny's Child "Cater 2 U" |
Real Tone
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| | 6. 50 Cent "Just a Lil Bit" |
Real Tone
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| | 7. Ying Yang Twins "Wait (The Whisper Song)" |
Real Tone
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| | 8. Webbie "Give Me That" |
Real Tone
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| | 9. Gwen Stefani "Hollaback Girl" |
Real Tone
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| | 10. Pretty Ricky "Grind With Me" |
Real Tone
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| Top 10 TV/Movie Ringtones |
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| 1. American Idol "Theme" |
Real Tone
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| 2. Isaac Hayes "Theme From Shaft" |
Real Tone
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| | 3. Family Guy "Angry Stewie" |
Real Tone
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| | 4. Superman Returns "Title Music" |
Real Tone
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| | 5. Sex and the City "Theme" |
Real Tone
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| | 6. Rocky Horror "Time Warp" |
Real Tone
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| | 7. The Ventures "Hawaii Five-O Theme" |
Real Tone
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| | 8. Six Feet Under "Theme" |
Real Tone
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| | 9. Star Wars "Main Theme" |
Real Tone
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| | 10. Law & Order "Theme" |
Real Tone
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